Whether it's account setup, payments, bonuses, or a technical issue, the fbajje support team is always there for you. Find your issue in the sections below.
Select the category that best matches your issue.
The fbajje support team is available 24/7, every day of the week.
For the fastest resolution, use live chat. You'll typically get a response within 2 minutes.
Active NowFor complex issues, send us an email. You'll receive a detailed response within 12–24 hours.
support@fbajje.imDedicated phone support for Diamond and Elite VIP members. Priority service guaranteed.
VIP members onlyOpening and managing an account on fbajje is straightforward. If you do run into any issues, follow these steps.
If you're having trouble registering, make sure your phone number or email hasn't been used before. Clear your browser cache and try again.
Click "Forgot Password" on the login page. An OTP will be sent to your registered email or phone number — use it to set a new password.
Upload a clear photo of your national ID or passport. Verification is typically completed within 1–3 business days.
If your account has been suspended for any reason, email us directly at support@fbajje.im. Describe the issue and our team will resolve it promptly.
Security Tips: Never share your password or OTP with anyone. The fbajje support team will never ask for your password.
Check the current status of fbajje services in real time.
Last updated: Today at 9:30 AM
If you run into any deposit or withdrawal issues, the information below should help.
Deposits via bKash and Nagad typically reflect in your account within 1–5 minutes. Bank transfers may take 15–30 minutes.
For standard members, withdrawals take 30 minutes to 2 hours. VIP members are processed faster.
Collect your transaction ID and share it with us via Live Chat. A refund or resolution will be provided within 24 hours.
The minimum withdrawal is ৳500. Maximum limits vary by VIP tier. Elite members have no withdrawal limit.
If you've sent money to the wrong number, contact us via live chat right away. Cancellation is possible before the transaction is processed.
Fbajje supports bKash, Nagad, Rocket, and direct bank transfers. All methods are secure and fast.
Your full deposit and withdrawal history is available under the "Transactions" section of your account.
Fbajje uses SSL encryption. Your payment information is fully secure and is never shared with any third party.
Support is one of the most important aspects of any online platform. No matter how good a platform is, users will be left frustrated without proper help when they need it. This is something fbajje prioritizes above all else — which is why the fbajje Help Center is designed to deliver fast, easy solutions to any issue you run into.
Many players in Bangladesh are trying online gaming or Sports Betting for the first time. The experience can feel a little overwhelming at the start — how to open an account, where to make a deposit, how to claim a bonus. These are exactly the kinds of questions that new members have. The fbajje Help Center was designed with these players in mind.
Live Chat is fbajje's most popular support channel. Start a chat any time of day or night and a real person — not a bot — will respond within minutes. Real problems, real solutions: that's what fbajje support is all about.
Email support is just as important. For issues that require more time and detail — such as account verification complications or large transaction disputes — it's best to write in with a full explanation. The fbajje support team aims to send a thorough reply within 12 hours.
Another standout feature of the fbajje Help Center is its extensive FAQ section. Answers to the most commonly asked questions are already there, meaning you can often resolve issues on your own without ever needing to contact support.
Payment issues tend to cause the most anxiety. Sending money that never shows up in your account is a stressful experience. fbajje treats these cases as the highest priority and typically resolves them within 30 minutes to 2 hours.
Many users run into trouble downloading or installing the mobile app. On Android, the app may not work correctly if third-party app installation isn't enabled; on iOS, a missed setting can cause the same. Step-by-step instructions are available on the fbajje download page and in the Help Center.
Bonuses are a common source of questions. What are the wagering requirements? Which games can you use a bonus on? How long do you have to use it? Detailed answers to all of these are available at the fbajje Help Center. And if anything is still unclear, the support team is always ready to explain it in plain, simple terms.
The fbajje Help Center is more than just a support page — it's a complete resource hub. Whether you're a new member or a seasoned player, you'll find all the information and assistance you need here. fbajje believes that a satisfied member is the platform's greatest strength.
Answers to the most frequently asked questions at the fbajje Help Center.
No need to worry. The fbajje support team is always here to help. Reach us via Live Chat or email and we'll get it sorted quickly.